Privacy Policy

Privacy Statement
Your personal data. You provide it on our website www.marvins.eu. because that is necessary if you want to request information. However, we can imagine that you would like to know why we ask for your personal data on our website and what we do with it. We are happy to explain that here. If you have any questions after reading this, please let us know via our customer service.

Who are we
We are Marvin's B.V.. We are located at Marconibaan 42E, Nieuwegein (3439MS) and registered in the Netherlands under Chamber of Commerce number 85743216. We are the data controller for personal data as defined in the European General Data Protection Regulation (GDPR). In processing your personal data, we comply with the obligations set out in this GDPR.

Very secure
All the information you leave on our website is kept very securely under lock and key with the latest techniques. Those who have nothing to do with your data simply cannot access it. If we share your data with someone else – you can read below why and when we do this – we require that the other party handles your data with the same care as we do and only uses it for the purpose for which they received it. If you feel that this is not happening, please let us know via our customer service.

What do we do with your data?
We use your data for various purposes. For example, purposes for which you have first given us permission or purposes that we consider important ourselves. Below you can see what those purposes are.We use the data received from you, as well as the data collected by ourselves. For example, data about your visit to our website. 

1. Execution of the agreement

Customer service
You can call us, fill out the contact form on the website, reach out via social media, or send an email to our customer service. To assist you quickly with inquiries, we use the personal data and information you provide. We process this to address your questions or complaints and to serve you well.

Contests
If you participate in a promotion or contest, we ask for your name, address, email address, and sometimes your age/date of birth. This allows us to carry out the promotion and announce the prize winner(s). 

2.Processing with your consent

Email newsletters
We use your name and email address to send our email newsletter, provided you have given us permission to do so. If you no longer wish to receive newsletters from us, please unsubscribe at the bottom of the newsletter.

3. Processing for our legitimate interest

Improving our service
We are constantly working to improve our services. Therefore, we may use your data to ask if you would like to participate in a voluntary customer or market survey. The survey is always anonymous and the results cannot be traced back to you.

Fraud
No one wants fraud, and neither do we. Therefore, we use data to investigate, prevent, and combat fraud. 

Social media
We do not gain access to your social media account, but you can share articles that you find interesting, useful, or handy with your friends. If you ask us a question via social media and we see that question come by, we will save that message and your account name so that we can respond to your message. 

With whom do we share your data?
We do not provide personal data to third parties unless we are required to do so by law. 

How long do we keep your personal data?
We do not process your personal data longer than necessary for the purpose for which this data is processed. 

If we use personal data to send our email newsletter, we will process the associated personal data until you withdraw your consent. You always have the right to withdraw this consent. This can be done by unsubscribing via the unsubscribe link in the newsletter.

If we no longer need to retain the personal data for the reasons mentioned above, we will delete or anonymize it, unless we are (i) required by law (for example, under tax legislation (7 years)) or (ii) obligated to retain certain personal data longer due to a legal obligation (for example, in the area of email marketing). In such cases, only the personal data that is specifically necessary for that purpose will be retained for the applicable retention period.

What are your rights?
Through our customer service you can request to view, modify, delete, or receive your personal data. Unfortunately, there may be times when we cannot fulfill your request. If that is the case, we will always provide an explanation. If you wish to receive your personal data from us, and we agree, we will transfer this personal data to you or another party designated by you in a structured, commonly used, and machine-readable format.

If you wish to withdraw your consent or object to the (further) processing of your personal data, you can also contact our customer service.

In response to your objection, we will delete your personal data, unless we are required to retain the relevant personal data based on compelling legitimate grounds or a legal obligation.If that is the case, we will inform you and explain our considerations.

If you have complaints about the way we process your personal data or handle your requests, you can contact us. If this does not lead to a solution, you can of course always exercise your right to file a complaint with the Data Protection Authority or appeal to the competent court.

Changes
This Privacy Policy may be amended. If we make changes, the amended version will be published on the website at least one month before it takes effect. We advise you to regularly review the Privacy Policy. If you do not agree with the changes, you can request us to delete your personal data. 

Third-party websites
Our website may contain hyperlinks to third-party websites. We are not responsible for these websites and advise you to carefully review the privacy policies of these websites.

Nieuwegein January 1, 2025